FAQ

No. Red Light Wand is a personal skin-care and massage tool. It isn't intended to diagnose, treat, cure or prevent any disease, and we don't make medical claims about it.

Talk to your doctor before using it if you're pregnant, have a light-sensitive condition, take medication that increases light sensitivity, have epilepsy, or have an implanted electronic device such as a pacemaker. Don't use it on broken or irritated skin.

Most people make it part of an evening routine, about three minutes in total. Start with shorter sessions if your skin is sensitive.

Use it on clean, dry skin first, then apply your serum and moisturizer afterwards.

Don't look directly into the LEDs, and keep your eyes closed when you work near them.

Snap the magnetic USB cable onto the charging contacts and plug it into any USB power adapter. A wall adapter is not included.

Orders ship from a US warehouse. Most arrive within 5–10 business days. We email a tracking number as soon as your order ships.

Not yet. We currently ship to US addresses only.

Checkout is handled by Stripe. We never see or store your full card number.

You can return your wand within 30 days of delivery. Email [email protected] with your order number and we'll send instructions.

Email [email protected] within 7 days of delivery with your order number and a photo, and we'll replace it.